Lecturer Details: Effective record keeping and complaints handling

Lecturer nameMrs Geraldine Birks BA(Hons), PGCE, LCGI, FDTFEd
Lecturer profileGeraldine is a Dental Workforce Development Postgraduate Tutor for Health Education England, based at the University of Leeds. This role involves development, provision and commissioning of high quality CPD to support a multi-professional workforce and meet the needs of NHS Flexible Commissioning. Geraldine is part of the Dental Foundation quality management training practice inspection team.

Geraldine has also worked for the GDC for over 10 years in registration assessment of EEA and Non EEA applicants, educational quality assurance of UK dental schools and fitness to practise. Current roles being as an Investing Committee Chair and Clinical Case Examiner.

Geraldine is a Dental Specialist Advisor for the Care Quality Commission, participating in primary and secondary care dental inspections and specialising in infection control.

Geraldine is a Fellow of the Royal College of Surgeons of Edinburgh Faculty of Dental Trainers and sits on the Executive Board.