Having Behaviour Change Conversations with Parents of Young Children: Communication skills for face to face and remote consultations (1 of 4) (CPD29OCT20A)

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SubjectPreventive dentistry
DescriptionAs dental professionals, we have preventive conversations with parents of young children every day. From our own experiences and clinical research, these conversations can be complex and challenging. This is especially true when parents are resistant to the advice we offer. With COVID 19 pandemic, these conversations are often held remotely. The first three sessions of this course are delivered live online. Over three, 90-minute sessions you will learn the theory of communication skills and behaviour change to help structure effective behaviour change conversations. The sessions will include short presentations given by the researchers from the University of Leeds, Paediatric Dental department as well as interactive activities and group discussions. Session 4 is a small group interactive workshop with the researchers and professional actors. Utilising the theory from the previous sessions, you will be well supported in practising your skills and exploring the methods of having structured behaviour change conversations. These methods will explore conversations that take place both in the surgery and remotely. You will also practice different approaches for parents who are resistant to the oral health messages you give. This is a fun and interactive session and an excellent opportunity to practice your skills confidently with your peers and the research team.
Additional information

This course aimed at CDS based Oral Health Educators. Attendance at all four components is required.

Once you have booked this session (session 1) your place on the 3 following sessions will be booked for you. The course fee is the combined fee for all 4 sessions.

Webinar One - Communication skills for face to face & remote consultations – 29.10.20

Webinar Two - Behaviour Change Theory 26.11.20

Webinar Three - Resistance to Change 14.1.21

Face to Face Course – University of Leeds 22.2.21 (running either 09:00-12:30 or 13:30-17:00)

Spaces are filled on a first come first served basis. The profession set on your maxcourse account must match the target audience detailed on the course information for you to be able to book.

 

Once you have booked your place, please email dentaladmin.yh@hee.nhs.uk stating your role within the dental team and CDS where you are based. We will then arrange for your place to be booked on the remaining 3 dates. Please note session 4 will run as a half day and you will be allocated either AM or PM, please ensure you are available for both at the time of making your initial booking.

 

 

This webinar is running via Zoom. Registration and joining instructions will be made available via your Maxcourse account, after you have booked your place.

To view the instructions head to ‘my courses’, select the course title and you will see the documents section.

Please register via Zoom, using the link provided in the document, as far in advance as possible to prevent any delays in receiving the meeting link and password.

This document is only visible to those booked on the course, please do not share this with others.

Only those with a place booked via Maxcourse will receive their CPD certificate after attendance of the webinar.

VenueZoom, NA - Virtual  View details
Date & timeThursday 29 October 2020, 19:00 to 20:30
LecturerLucy Rutter  View details
Target audience

Mandatory: Dental Hygienist, or Dental Nurse, or Dental Nurse with extended duties in oral healt ed, or Dental Therapist, or Dentist, or Oral Health Educator

Course styleWorkshop
CategoryEvening lecture
CateringNo catering
Development outcomeA, B, C
CPD hours1:30
Cost£45.00
Aims

To support parents to develop good oral health habits for their young child/children through effective behaviour change conversations

Objectives
  • Be able to recognise barriers and facilitators to communication when having conversations in the surgery
  • Be able to recognise barriers and facilitators to communication when having conversations remotely (telephone, video call).
  • Understand how different models of communication can impact a behaviour change conversation.
  • Be able to apply essential communication skills to a behaviour change conversation
Learning outcomes

At the end of this course delegates will be able to:

  • Use reciprocal communication techniques during behaviour change conversations
  • Consider physical and environmental barriers to communication when planning behaviour change conversations
  • Utilise specific effective communication skills to support behaviour change conversations