Interpersonal Communication Skills (GEN25OCT21)

AvailabilityCourse has taken place
SubjectzCore Modules
DescriptionA mix of theory and simulated patient scenarios with actors as patients. The course will allow the opportunity for interactive participation
Additional information

This course is being ran via Zoom. Joining links and instructions will be sent prior to the course date.

VenueVirtual (Zoom), - Virtual  View details
2 SessionsSession 1:   Mon 25 Oct 2021, 09:30 to 16:30
Session 2:   Tue 26 Oct 2021, 09:30 to 16:30
LecturerAnni Tosh  View details
Target audience

Mandatory: z**Please remove this profession **, or z*Please remove this profession.*, or z1**Please remove this profession **, or z1*Please remove this profession.*, or z2*Please remove this profession.*, or z6**Please remove this profession **, or z6**Please remove this profession.**, or z6*Please remove this profession**, or z7**Please remove this profession **, or z7*Please remove this profession **, or z8**Please remove this profession **

Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims

To explore ways of handling difficult areas of communication that may occur with patients, relatives and colleagues.

Objectives
  • There will be the opportunity to practice, in a safe environment, a variety of approaches to tackle this.
  • The learning will be problem based and experiential
Learning outcomes
  • Have built on, enhanced and reinforced their interpersonal skills and be able to communicate more effectively
  • Be more confident and assertive in dealing with difficult and sensitive situations
  • Be able to introduce a more sensitive use of language in their consulting and other aspects of communication
  • Recognise the impact and effect of poor communication and the need to enhance personal risk management
  • Understand the value of reflection and use this in practice