Human Factors and Non-Technical Skills (PSK3JUN26b)

AvailabilityPlaces available (course only available for users whose main occupation is general practice training (st1-st4) or higher specialty training (st3-st8) or sas doctor)  Add to basket
SubjectProfessional Skills
DescriptionUnlock the power of human factors and non-technical skills to transform patient care and safety. This interactive workshop dives into the vital role these elements play in delivering exceptional healthcare. Participants will gain hands-on strategies to prevent errors, enhance teamwork, and improve decision-making in high-pressure clinical settings.
Additional information

The course provides insights into how to leverage human factors principles to create safer and more effective healthcare environments. Through dynamic activities and expert guidance, attendees will develop essential skills to enhance communication, manage stress, and implement best practices for continuous quality improvement.

Booking courses

Please ensure that you check your availability before booking a place and add the booking to your diary / calendar. Please ensure that you also book the relevant study leave in advance with your employer.

Please refrain from booking multiple instances of the same course or course type to ensure that places are available to your colleagues. If a course is full, please add yourself to the waiting list and you will receive a notification if a place becomes available.

Joining Instructions

This is a virtual course, the joining instructions for the virtual meeting will be added to the documents section (above) before the course. Please ensure that you are able to access this before the course so that you are ready to join on the day.

Booking cancellation

Participants must make every effort to attend courses they have booked. If your availability changes after booking, please cancel your place through Maxcourse as soon as possible. This will release the place for colleagues on the waiting list.

If you need to cancel within 1 week of the course or the course has started and you are not able to attend, please email england.lsfdcourses.yh@nhs.net to give your apologies.

VenueVirtual (Zoom), - Virtual  View details
Date & timeWednesday 3 June 2026, 09:30 to 15:30
LecturerDoctors Training  View details
Target audience

This course is only available to General Practice and Higher Specialty trainees, and SAS Doctors within Yorkshire and the Humber.

Mandatory: Dentist, or Doctor, or Public Health Professional

Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims

The primary aim of this workshop is to elevate participants’ expertise in human factors and non-technical skills crucial for high-quality healthcare. By mastering these principles, healthcare professionals will boost patient safety, refine team dynamics, and improve decision-making under pressure.

Objectives

Grasp the significance of human factors and non-technical skills in delivering high-quality and safe healthcare.

Identify essential non-technical skills such as communication, teamwork, and situation awareness within clinical contexts.

Recognise how internal factors (e.g., stress, fatigue) and external factors (e.g., workload, equipment design) impact clinical performance.

Analyse risks and apply human factors principles to prevent errors and enhance safety.

Learning outcomes

Implement techniques to improve situational awareness, effective communication, and handovers.

Develop strategies for managing stress and making prompt, effective decisions in high-pressure situations.

Evaluate and apply best practices to support ongoing quality improvement in healthcare settings.