Banish Bullying and Foster Psychological Safety in Your Department (FD26NOV25)

Recent surveys, including the NHS Staff Survey and the 2023 GMC Training Survey, reveal that over 25% of NHS staff have experienced harassment or bullying. As a leader, you have a responsibility to foster a culture of psychological safety, but without the right tools, addressing these challenges can feel overwhelming.

This interactive, solutions-focused course provides practical strategies to help you create a safe and supportive workplace. You will gain hands-on experience with the Resilient Practice ACCOUNT framework for managing bullying incidents and the CLEAR framework for navigating difficult conversations with confidence.

Joining Instructions

This is a virtual course, the joining instructions for the virtual meeting will be added to the documents section (above) before the course. Please ensure that you are able to access this before the course so that you are ready to join on the day.

Booking cancellation

Participants must make every effort to attend courses they have booked. If your availability changes after booking, please cancel your place through Maxcourse as soon as possible. This will release the place for colleagues on the waiting list.

If you need to cancel within 1 week of the course or the course has started and you are not able to attend, please email england.lsfdcourses.yh@nhs.net to give your apologies.

This course is only available to Educational Supervisors, Education Leads, Training Programme Directors and Senior Faculty within Yorkshire and the Humber.

Mandatory: Dentist, or Doctor, or Public Health Professional

The aim of this course is to give leaders everything they need to manifest a productive, supportive environment in which all their staff flourish.

Specific Course Objectives:

• To provide a safe confidential environment to discuss and analyse personal experiences of dealing with bullying and harassment in the workplace.

• To explore the deeper aspects of the psyche that shape human interactions and behaviour

• The locus of control
• The cognitive behavioural cycle
• Conditioning and bias
• Shadow
• Archetypes
• The locus of power in relationships - why bullying happens

• Establish a departmental ethos where harassment and bullying are not tolerated

• Empowering staff to report and challenge inappropriate behaviour
• Collaboration to create a team rulebook
• Building relationships in a hierarchy
• Preventing a bullying culture

• Practical Communication & Mediation Skills for Managing Bullying

• To develop a framework of accountability that includes:

• Investigation and assessment 
• Reframing the victim mindset 
• Mediation and negotiation 
• Resolution of individual incidents with restorative justice 
• Recognition and ending repetitive patterns of unacceptable behaviour

After this workshop delegates will have:

• A deep understanding of the human psyche and what drives behaviours

• A framework to immediately implement that addresses bullying and harassment

• Advanced communication skills

• Negotiation and mediation skills

• Practical skills to create calm in a crisis

• Strategies to empower their staff