How Different Cultures Affect Communication – Building More Effective Relationships With Your Colleagues (RTT10OCT24)

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SubjectSuppoRTT (Supported Return to Training)
DescriptionThis workshop is designed to create a safe space for IMG’s to develop their understanding and confidence in working within the British culture. To explore important communication skills that will give them the tools to build effective and productive working relationships.
Additional information

This workshop will focus on communication skills with an emphasis on practical skills, therefore it will be an interactive workshop with an expectation that all delegates get involved. It is a priority of the facilitator to make this a safe, supportive environment for attendees to feel comfortable getting involved and expressing thoughts and concerns. Encouraged interaction will involve role play, asking questions in front of the group or through the chat box, and offering feedback.

As this is an interactive workshop it is a requirement that all attendees join the session from a quiet environment where they are able to fully interact and have their cameras on throughout.

  • Please only book this course if you are available to attend the course and have applied for study leave in advance where required.
  • Please only book onto one instance of the same course.
  • If your availability changes, please cancel your place as soon as possible. If this is within one week of the course, you must email the team on england.lsfdcourses.yh@nhs.net.
  • Online bookings for the course will close one week prior to the course start date. If you wish to attend after this, you must email the team and they will inform you whether this is possible.
  • Where the course is a multi-session course, you must attend all sessions.
  • If the course is virtual, joining instructions will be available under the documents section prior to the course. You must join the course within 30 minutes of the start time unless you have agreed differently with the course facilitator, otherwise you will not be allowed to attend the course.
VenueVirtual (Zoom), - Virtual  View details
Date & timeThursday 10 October 2024, 09:30 to 15:00
LecturerCharlotte Grundy  View details
Target audience

This course is for International Medical Graduate Trainees only.

Mandatory: zInternational Medical Graduate

Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims

The aim of this workshop is to offer support and guidance to IMG’s and help them develop tools to build productive relationships with colleagues in the high pressure, multi-cultural environment of the NHS.

Objectives

• Acknowledging perspectives

• Assertiveness

• Dealing with conflict

• Receiving Feedback

• Reflection and expressing thoughts and concerns confidently.

Learning outcomes

Attendees will gain understanding and learn important techniques that will build confidence in the ability to communicate effectively with a diverse mix of patients and colleagues.

Outcomes will include:

· Understanding and managing our emotions and reactions.

· Recognising and understanding colleague expectations.

· Tips and techniques to feel and show confidence and assertiveness.

· Ability to take on board constructive feedback / how to confidently ask for feedback from a superior.

· Strengthen ability to reflect on practice positively, to see learning opportunities and continue to develop confidence.