Advanced Communication Skills Masterclass - Part 1 Modelling Professional Behaviours (PS15FEB24)

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SubjectzCommunication and interpersonal skills
DescriptionModelling Professional Behaviours. This workshop is targeted towards healthcare professionals who aspire to elevate their communication skills and exemplify exceptional professional conduct in complex scenarios. Facilitated by a senior trainer from DoctorsTraining, and supported by two skilled medical education actors, this workshop is designed to augment learners’ proficiency in effectively communicating in challenging situations.
Additional information

Booking cancellation

Delegates must make every effort to attend courses they have booked. If your availability changes after booking, please cancel your place through Maxcourse as soon as possible. This will release the place for colleagues on the waiting list.

If you need to cancel within 1 week of the course or the course has started and you are not able to attend, please email educationevents.yh@hee.nhs.uk to give your apologies.

Intensive 2-Day Course also available

This is a 1-day course. An intensive two-day version of this course is also available for doctors and dentists in training and public health registrars. Registration for the two-day version is on a referral basis. Trainees wishing to attend the two-day version will need to be referred by their Head of School or Director of Medical Education. For more information, please contact professionalskills.yh@hee.nhs.uk.

VenueVirtual (Zoom), - Virtual  View details
Date & timeThursday 15 February 2024, 09:30 to 15:30
LecturerDoctors Training  View details
Target audience

This course is only open to core and higher specialty trainees and general practice trainees.

Mandatory: Dentist, or Doctor, or Public Health Professional

Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims

The aim of this workshop is to empower healthcare professionals to elevate their communication skills and exemplify exceptional professional conduct in complex scenarios, enhancing their proficiency in effectively communicating in challenging situations.

Objectives
  • Understand the value of effective communication and the importance of civility, self-compassion, and compassion for colleagues and patients
  • Identify potential barriers to effective communication and learn strategies to overcome them
  • Improve your skills to communicate effectively in high-pressure situations by gaining a better understanding of yourself
  • Explore communication frameworks and different approaches to tackle a range of communication challenges
  • Practice active listening, supportive and challenging questioning techniques, reframing, and developmental feedback to enhance your communication skills
  • Model professional behaviours that promote a culture of respect, safety, and well-being in the workplace
  • Develop an individualized plan to apply your new skills and behaviours to your everyday practice