GP Spring School: Managing Difficult Conversations with Trainees in Difficulty (GP12MAYG)

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SubjectzDifficult Conversations
DescriptionA one-day course designed to explore difficult conversations and feedback. It covers the dynamics of difficult conversations and practical approaches to making them easier.
Additional information

After you have booked your place, the Zoom link will be available in the documents section of the course information. The course information can also be found by going to the 'My Courses' section of MaxCourse. In some cases the Zoom link may be added later, in which case please check the course information again before joining the course.

Please direct any queries to leanne.sorby@hee.nhs.uk.

VenueVirtual (Zoom), - Virtual  View details
Date & timeThursday 12 May 2022, 09:00 to 16:30
LecturerDr Edmund Cross  View details
Target audience

Mandatory: z1**Please remove this profession**, or z5*Please remove this profession **, or z6*Please remove this profession **

Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims
  • To increase levels of trainer knowledge and confidence in this area
Objectives
  • To work with participants using real examples to increase understanding
  • To introduce communication tools
  • To explore feedback
  • To practise using tools and strategies
Learning outcomes
  • Development of communication skills in addressing difficult situations
  • Increased knowledge of communication tools
  • Practised using communication and feedback model.
  • Increased confidence in initiating and holding difficult conversations