Interpersonal Communication (GEN24OCT22)

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Zoom Meeting Details Day 1 & 2

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SubjectzCore Modules
DescriptionA 2 day course aimed at developing communication skills and expanding confidence in dealing with a range of communication challenges with patients, relatives and colleagues, including dealing with anger and other emotions
Additional information

Participants will work in small groups using actors to explore a range of areas of challenging communication issues. When working online the size of the screen matters. You will have a better experience with a larger screen (computer or tablet. Joining by phone is not recommended and will detract from your experience

VenueVirtual (Zoom), - Virtual  View details
2 SessionsSession 1:   Mon 24 Oct 2022, 09:30 to 16:00
Session 2:   Tue 25 Oct 2022, 09:30 to 16:00
LecturerAnni Tosh  View details
Target audience

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Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims

To explore ways of handling difficult areas of communication that may occur with patients, relatives and colleagues.

There will be an opportunity to practice, in a safe environment, a variety of approaches to tackle this.

The learning will be problem based and experiential

Objectives

To practice and reflect on communication challenges in a range of areas

To develop confidence in dealing with challenging situations

To develop skills in reading cues from others and responding to them effectively

Learning outcomes
  • Have built on, enhanced and reinforced their interpersonal skills and be able to communicate more effectively.
  • Be more confident and assertive in dealing with difficult and sensitive situations.
  • Be able to introduce a more sensitive use of language in their consulting and other aspects of communication.
  • Recognise the impact and effect of poor communication and the need to enhance personal risk management.

Understand the value of reflection and use this in their practice