FLP-Create psychological safety at work to enable high performance (Happy Ltd) (FLP11MAY21)

Steps to Join a Zoom Meeting

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• Understanding what Psychological safety is and how it feels.

• Discovering key questions used to measure psychological safety.

• Identify practical actions that can boost people’s sense of inclusion and willingness to fully contribute.

• Raise awareness of your own resilience levels and the link between resilience and self-care.

• Identify the four ingredients for a resilient team and how to positively impact it.

• How to prepare, behave and present yourself assertively when giving feedback.

• Practise a proven technique to prepare for important situations.

• Make it safe to talk about almost anything.

• Be persuasive, not abrasive.

• Improve your professional working relationships through your conversations.

Mandatory: z2**Please remove this profession.**

Brief agenda is as follows:

10:00 – 12:30 Live on-line via Zoom – Psychological safety & Resilience

Lunch break and self-study

14:00 – 16:30 Live online via Zoom – How to have conversations that matter