Patient Safety: Investigating and Learning from Incidents (PSK21MAY26)

AvailabilityPlaces available (course only available for users whose main occupation is general practice training (st1-st4) or higher specialty training (st3-st8) or sas doctor)  Remove from basket
SubjectProfessional Skills
DescriptionThis one-day face-to-face course offers a safe space for doctors to discuss, reflect on, and learn from patient safety incidents. Facilitated by experts, this workshop delves into the complexities of patient safety investigations from individual, team, and system perspectives, focusing on effective strategies to prevent future incidents.
Additional information

Participants will gain insights into best practices for incident investigation through System-based Patient Safety Incident Investigations, understand the importance of fostering a ‘Just Culture,’ and review human factors and ergonomics. The workshop covers psychological safety, the Duty of Candour, and support for ‘Second Victims,’ enhancing a supportive, no-blame culture in the workplace.

Booking courses

Please ensure that you check your availability before booking a place and add the booking to your diary / calendar. Please ensure that you also book the relevant study leave in advance with your employer.

Please refrain from booking multiple instances of the same course or course type to ensure that places are available to your colleagues. If a course is full, please add yourself to the waiting list and you will receive a notification if a place becomes available.

Joining Instructions

This is a virtual course, the joining instructions for the virtual meeting will be added to the documents section (above) before the course. Please ensure that you are able to access this before the course so that you are ready to join on the day.

Booking cancellation

Participants must make every effort to attend courses they have booked. If your availability changes after booking, please cancel your place through Maxcourse as soon as possible. This will release the place for colleagues on the waiting list.

If you need to cancel within 1 week of the course or the course has started and you are not able to attend, please email england.lsfdcourses.yh@nhs.net to give your apologies.

VenueVirtual (Zoom), - Virtual  View details
Date & timeThursday 21 May 2026, 09:30 to 15:30
LecturerDoctors Training  View details
Target audience

This course is only available to General Practice and Higher Specialty trainees, and SAS Doctors within Yorkshire and the Humber.

Mandatory: Dentist, or Doctor, or Public Health Professional

Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims

The primary aim of this workshop is to enhance doctors’ ability to investigate, reflect on, and learn from patient safety incidents. By focusing on practical approaches and creating a supportive environment, the workshop aims to improve incident response, promote a no-blame culture, and prevent future safety issues in healthcare settings.

Objectives
  • Understand best practices for learning from incidents through System-based Patient Safety Incident Investigations.
  • Apply principles of a ‘Just Culture’ when responding to and investigating incidents.
  • Recognise the role of human factors and ergonomics in patient safety and error prevention.
  • Evaluate current evidence on psychological safety and civility to promote a learning culture.
Learning outcomes
  • Comprehend the history and application of the Duty of Candour and how to conduct effective ‘being open’ conversations.
  • Learn strategies to support ‘Second Victims’—healthcare professionals involved in patient safety incidents.
  • Develop skills to foster a supportive, no-blame culture that encourages continuous improvement.