QI to Quality Thinking Masterclass (PSK19MAY26)

AvailabilityOnly 6 places available (course only available for users whose main occupation is general practice training (st1-st4) or higher specialty training (st3-st8) or sas doctor)  Remove from basket
SubjectProfessional Skills
DescriptionIn this masterclass, presented by healthcare improvement expert Nick Downham, we take time to reflect on the scope, successes, and limitations of much of the Quality Improvement thinking that dominates the NHS—arguing that in many areas, we have reached a glass ceiling. By employing a blend of taught content, data, group enquiry, and harnessing the expertise of participants, we reflect on methods of quality intervention and their relevance in both primary and secondary care. In doing so, we examine the case for greater Quality Thinking in leadership development and discuss what it may require for the professions and their leaders to question their work more fundamentally.
Additional information

Booking courses

Please ensure that you check your availability before booking a place and add the booking to your diary / calendar. Please ensure that you also book the relevant study leave in advance with your employer.

Please refrain from booking multiple instances of the same course or course type to ensure that places are available to your colleagues. If a course is full, please add yourself to the waiting list and you will receive a notification if a place becomes available.

Joining Instructions

This is a virtual course, the joining instructions for the virtual meeting will be added to the documents section (above) before the course. Please ensure that you are able to access this before the course so that you are ready to join on the day.

Booking cancellation

Participants must make every effort to attend courses they have booked. If your availability changes after booking, please cancel your place through Maxcourse as soon as possible. This will release the place for colleagues on the waiting list.

If you need to cancel within 1 week of the course or the course has started and you are not able to attend, please email england.lsfdcourses.yh@nhs.net to give your apologies.

VenueVirtual (Microsoft Teams), - Virtual  View details
Date & timeTuesday 19 May 2026, 09:30 to 16:00
LecturerNick Downham  View details
Target audience

This course is only available to General Practice and Higher Specialty trainees, and SAS Doctors within Yorkshire and the Humber.

Mandatory: Dentist, or Doctor, or Public Health Professional

Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims

We examine the case for greater Quality Thinking in leadership development and discuss what it may require for the professions and their leaders to question their work more fundamentally.

Objectives

The masterclass will:

  • Help participants reflect on the quality challenges facing the NHS.
  • Provide participants with an understanding of the different modes of intervening for quality as a leader.
  • Introduce the concept of leadership ideologies and how they shape our systems of work.
  • Introduce Failure Demand in the context of the productivity and quality challenges the NHS faces.
  • Provide participants with an understanding of the principles of models of care that avoid Failure Demand.
Learning outcomes

After attending the masterclass, participants will:

  • Recognise the necessity of shifting the dominant approach to quality improvement in healthcare.
  • Be able to recognise the powerful ideas that shape our systems of work.
  • Understand the concept of Failure Demand as a symptom of quality issues.
  • Understand the principles of more effective models of care.