Advanced Communication Skills within Healthcare (SAS-)

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Programme

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SubjectSAS
DescriptionEffective communication skills within medicine - or in life generally - are crucial for any successful interaction with people. This programme explores the possibilities of advanced communication within a healthcare setting whilst focusing an areas such as assertiveness, conflict, and different personality styles.
Additional information

The programme Includes:

  • Module 1: Influencing Others:
  • Module 2: Building Rapport:
  • Module 3: Assertiveness:
  • Module 4: Communication Issues:
  • Module 5: Key Communication Skills:
VenueVirtual, Virtual - TBC  View details
Date & timeThursday 24 February 2022, 09:30 to 16:00
LecturerMr Ian Smith  View details
Target audience

Recommended: SAS Doctor (£50.00pp discount)

CateringNo catering
CPD points6.000
Cost£50.00 (subject to discounts, see Target audience above)
Aims

Measurable Aims: At the end of this programme, the delegate can:

  • Recognise the 7 ways to influence others
  • Name the percentages used in the TRIAD
  • Name your assertive rights
  • Discover how assertive you are and the differences between aggression, passivity, and assertiveness.
  • Deal with conflict and understand how transactional analysis can be used
  • Name three ego states and how to recognise them
  • Explore how to listen effectively. Generally, in life people hear but do not