Handling complaints (MCD-125)

AvailabilityCourse has taken place
SubjectCommunication skills
DescriptionLearn the process for dealing face to face with someone who has a complaint
VenueMount Somerset Hotel, Tauton - Somerset  View details
Date & timeSunday 21 April 2019, 09:00 to 11:00
LecturerMr Nathan Courtney  View details
Target audienceRecommended to all
Course styleLecture
Development outcomeA  
CPD hours2:00