Course Calendar

2

09:00 Management and leadership   Availability: Course has taken place
Title: Management and leadership (MCD-124)
Venue: Mount Somerset Hotel, Tauton - Somerset
Date: Tue 2 Apr 2024, 09:00 to 11:00
Course style: Lecture
Catering: Refreshments
Development outcome: A
CPD: 2:00 hours
Cost: £20.00
Description: Explore value based leadership to overcome stress and adversity, producing an efficient, intelligent team.

4

09:00 Handling complaints   Availability: Course has taken place
Title: Handling complaints (MCD-125)
Venue: Mount Somerset Hotel, Tauton - Somerset
Date: Thu 4 Apr 2024, 09:00 to 11:00
Course style: Lecture
Catering: Refreshments
Development outcome: A
CPD: 2:00 hours
Cost: £20.00
Description: Learn the process for dealing face to face with someone who has a complaint