PM Forum- Assertiveness & Dealing with Conflict (NW190529A)
Availability | Course has taken place |
Subject | Practice Managers Forum |
Description | Managers often face having to instigate difficult conversations which they feel ill-equipped to handle. Discuss strategies of how to be assertive and improve your confidence in managing conflict. |
Additional information | It is important to understand your own personality type a short questionnaire should be completed before the event. Both pages of the questionnaire will be emailed to you a week before the session. Please complete and bring with you on the day. Registration begins at 12pm Catering A selection of vegetarian/non vegetarian options will be made available, however please be aware that we are unable to cater for special dietary requirements such as Gluten Free, Nut Allergy, Vegan. We therefore suggest that delegates bring their own food if you have a specialist requirement. |
Venue | Regatta Place, Liverpool - Merseyside View details |
Date & time | Wednesday 29 May 2019, 12:30 to 14:30 |
Lecturer | Mrs Kiaran Weil View details |
Target audience | Mandatory: Practice Manager |
Development outcome | D |
Course style | Workshop |
Core topic | Not a core topic |
Catering | Refreshments |
CPD hours | 2:00 |
Cost | No charge |
Aims | To enable delegates to communicate and resolve conflict more effectively.To increase delegates awareness of their individual Personality Types and its effect in the Workplace. |
Objectives |
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Learning outcomes | Delegates will:
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