Communication for Lead Dental Nurses (NW190621A)

AvailabilityCourse has taken place
SubjectLeadership Skills
DescriptionThe core of effective teamwork is excellent communication. This session looks in depth at communication skills and their impact on the lead dental nurse role, explores why communications fail and shows how breakdowns in communication can be avoided to ensure collaborative team work within practice.
Additional information

Please note that this is one of four workshops designed to equip Lead Dental Nurses to ensure performance of the role to a high standard.

The full list of workshop dates are:

Friday 12th April 2019 - Leadership and management for dental nurse’s in general dental practice

Friday 31st May 2019 - Standards of Professionalism and Ethics for Lead Dental Nurses

Friday 21st June 2019 - Communication for Lead Dental Nurses

Friday 19th July 2019 - Clinical Skills for Lead Dental Nurses

 

If you are a Lead Nurse Qualification delegate, please do not book these sessions.

VenueRoyal Preston Hospital, Preston - Lancashire  View details
Date & timeFriday 21 June 2019, 09:15 to 13:00
LecturerMs Glenys Bridges  View details
Target audience

Mandatory: Dental Nurse, or Senior Dental Nurse

Development outcomeA, B
Course styleWorkshop
Core topic Not a core topic
CateringRefreshments
CPD hours3:00
Cost£15.00
Aims

The session aims to:

  • Explore ways to enhance team communications
  • Consider barriers to communication
  • Find ways to support team communications
  • Introduce communication planning techniques
Objectives
  • Develop skills to provide supportive communications to address shortfalls in a team member’s performance
  • Discuss techniques which will enable team members to improve their competencies
  • Learn how to motivate the whole team to continuously improve their skills and knowledge to enhance service provision
Learning outcomes

Following the session participants will be able to:

  • Recognise ways to maintain effective team communication processes
  • Identify barriers to effective communication
  • Specify way to provide supportive communication to the team
  • Demonstrate processes for planning team communication