21st Century essential skills for the Dental Team: Communication (NW211007A)

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SubjectClinical Communication
DescriptionThis session looks to provide insight into communication styles and context to improve relationships with colleagues and with patients.
Additional information

This webinar is 7/10 online sessions in the '21st Century essential skills for the Dental Team' programme.

Registration begins at 12:45

Microsoft Teams - 'How to' guides

  • Please find PDF documents at the top of this page to assist you in getting ready for and attending the meeting.
  • Please download the MS Teams app to your device in advance of the meeting where possible, to avoid any connection issues. You can download the app to your laptop by clicking here. To download the app on your phone or tablet visit your device’s app store.

Please be advised that you will be sent an email invite to the meeting no later than 5th October 2021

It is advised that where possible, you use a laptop/PC as this seems to alleviate potential issues.

* Please note this course is fully subsidised by Health Education England, if you fail to attend this session you will be charged a cancellation fee of £30.

VenueMS Teams, Webinar  View details
Date & timeThursday 7 October 2021, 13:00 to 14:00
LecturerDr Janine Brooks  View details
Target audience

Recommended to all

Development outcomeA, C, D
Course styleWorkshop
Core topic Not a core topic
Catering None
CPD hours1:00
CostNo charge
Aims

To provide insight into communication styles and context to improve relationships with colleagues and with patients

Objectives
  • Have an appreciation of how good communication can reduce potential complaints
  • Be better able to recognize different styles and types of communication
  • Identify how communication underpins informed, valid consent
Learning outcomes

Following the session participants will:

  • Understand more about how culture and climate impact on communication
  • Know more about personal styles of communication, including their own
  • Outline how communication underpins clinical interactions with patients