Teamworking and communication skills (BRAD23NOV12)

AvailabilityCourse has taken place
SubjectPractice management
DescriptionAn interactive day examining the role of teams and good communication skills in improving patient care and create a good working environment with colleagues. Real life scenarios and team building tasks will be underpinned with theory on the subject.
VenueMercure Bradford Bankfield, Bingley - Bradford  View details
Date & timeFriday 23 November 2012, 09:30 to 16:30
LecturersMiss Divyakumari Keshani & Mr Trevor Teemul  View details
Target audience

Mandatory: Dentist

Course styleLecture
CategoryManagement course
CateringRefreshments and lunch
Development outcomeNo development outcome
CPD hours6:00
Cost£50.00
Aims

The purpose of the course is to increase and enhance communication and team working skills when dealing, in particular, with patients, carers, the clinical team and seniors.

  • Develop the key skills of effective communication
  • Develop interpersonal skills and qualities required for excellent relationships
  • Examine criteria for effective teams
  • Develop strategies for handling difficult and challenging situations at work
Objectives

At the end of this course delegates will:

  • Have a better understanding the importance of good communication
  • Have strategies for communicating effectively in different situations at work
  • Understand what makes a good team and what their role is within this