Workshop 5: How to manage performance and get the most from your team (LEED12NOV14)

Management Workshops - Additional Info.

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Please note that this is one of six standalone workshops designed to ensure dentists and managers feel confident that they are managing their practices as efficiently and as effectively as possible.

There are additional qualifications that can also be obtained, please see the attached PDF "Management Workshops - Additional info." for further information.

The full list of workshop dates are:

1. 12th February 2014 - Planning and the management role

2. 16th April 2014 - Communicating to lead your team

3. 11th June 2014 - Marketing, meeting patient requirements and quality

4. 17th September 2014 - Finance

5. 12th November 2014 - Managing the performance of your team

6. 14th January 2015 - Managing change effectively

Mandatory: Dental Hygienist (£10.00pp discount), or Dental Nurse (£10.00pp discount), or Dental Technician (£10.00pp discount), or Dental Therapist (£10.00pp discount), or Practice Manager (£10.00pp discount), or Dentist

What a delegate can hope to take from the workshop

To understand the benefits of taking an overall human resource management approach

An introduction to human resource management and how a longer-term approach can bring benefits to the practice. This will lead to an understanding of the key processes that should be in place for effective human resource management.

To feel confident in delegating and using other motivational techniques

The importance of delegation to both management and the team. A practical understanding of motivational theory and how and where this can be applied to ensure a high-performing team, including the role of learning and development.

To review and improve the practice appraisal system

The importance of appraisals are understood and the key elements identified. The fundamentals are then applied to the dental practice, to tailor and improve delegates’ appraisals systems to maximise their effectiveness.

To evaluate the effectiveness and efficiency of recruitment and selection in your practice

The process behind recruitment and selection in a practice and how it can be evaluated is explained. Each stage of the process is broken down to look at alternative approaches and evaluate the benefits of each approach to different types of dental practices.

By the end of the course delegates will be able to:

• Understand the benefits of taking an overall human resource management approach
• Feel confident in delegating and using other motivational techniques
• Review and improve the practice appraisal system
• Evaluate the effectiveness and efficiency of recruitment and selection in your practice