Leadership through Human Factors (DWD20NOV2026)

AvailabilityPlaces available  Add to basket
SubjectLeadership and Management
DescriptionThis course forms part of the leadership pathway to improve patient care, enhance job satisfaction and dental workforce retainment. Are you worried about making a mistake that leads to an accident in your practice? We’ll examine the influence of human factors in patient safety and how learning lessons can be applied from the aviation industry to the dental profession.
VenueMercure Fairfield Manor, York  View details
Date & timeFriday 20 November 2026, 09:30 to 16:30
LecturerAnthony Asquith  View details
Target audience

Mandatory: Clinical Dental Technician, or Dental Core Trainee, or Dental Hygienist, or Dental Nurse, or Dental Specialty Trainee, or Dental Technician, or Dental Therapist, or Dentist, or Orthodontic Therapist, or Practice Manager

Course styleWorkshop
CategoryProfessional development
CateringRefreshments and lunch
Development outcomeA, B, D
CPD hours6:00
CostNo charge
Aims

Delegates will discover how they can learn from adverse events and near misses with examples from both clinical practice and aviation.

Objectives
  • This workshop will give you confidence to work efficiently knowing why adverse events happen and what to do to prevent them.
  • You will be able to identify and act upon potential threats or errors so that they do not escalate to become never events.
  • You will be able to adapt more quickly in situations when things are going wrong and recover them which will allow you to be more confident in your work.
Learning outcomes
  • Recognise the parallels that exist in environments that are highly technical where humans interact and perform complex procedures.
  • Demonstrate increased awareness of the prevention and management of clinical errors and mistakes