Social media - building skills in it professional and ethical use (CPD13MAY19A)

AvailabilityCourse has taken place
SubjecteCPD
DescriptionThis is the age of social media - there are 4.75 billion posts on Facebook each day! Your use of social media can have an impact on your professional reputation, and your practice’s reputation.
Additional information

This presentation will look at both the positive benefits of embracing social media and how to manage the risks which can arise.

This presentation will benefit delegates by enabling them to handle social media and online feedback professionally and ethically. Delegates will be in a position to share knowledge with their team and ensure that all members of the team understand the importance of professionalism when using social media.

VenueForest Pines Hotel and Golf Resort, Nr Brigg - Brigg  View details
Date & timeMonday 13 May 2019, 13:30 to 17:00
LecturerSue Boynton  View details
Target audience

Mandatory: Dental Hygienist (£15.00pp discount), or Dental Nurse (£15.00pp discount), or Dental Technician (£15.00pp discount), or Dental Therapist (£15.00pp discount), or Practice Manager (£15.00pp discount), or Receptionist/Administrator (£15.00pp discount), or Dentist

Course styleLecture
CategoryManagement course
CateringRefreshments
Development outcomeA, B, D
CPD hours3:00
Cost£30.00 (subject to discounts, see Target audience above)
Aims
  • This presentation will look at professionalism in social media and dealing with negative online feedback. Dentists and teams will build skills in professional and ethical use of social media
Objectives

At the conclusion of the presentation delegates should:

  • have an understanding of the importance of professionalism in social media use
  • have an understanding of how to deal with negative feedback on a social media platform
  • be able to identify practical tips for effective social media use
  • be able to select appropriate risk management tools and implement them in relation to their personal and professional social media profiles.