15 | 16 09:30 Workshop 6: Dealing effectively with change | 17 09:30 Workshop 4: Making practice finance work | 18 09:30 Dealing effectively and positively with complaints 19:00 New contract... will anything change? | 19 | 20 | 21 |
22 | 23 | 24 | 25 | 26 09:30 Restorative update 09:30 So you want to be a trainer? 13:00 Smoking cessation skills level 1 | 27 | 28 |