SuppoRTT: Interpersonal Skills Workshop for Paediatric IMGs (RTT22FEB24)

AvailabilityCourse has taken place
SubjectSuppoRTT (Supported Return to Training)
DescriptionGood communication skills are important for several reasons but can often be a challenge in the high stress, time poor clinical environment. As the NHS focuses on a more patient centred approach, it is vital that the medical professional understands how to build an open, trusting rapport with their patients through active listening, understanding, clear speech and empathy. Good communication skills have also been proven to increase the medical professionals job satisfaction, increase patient satisfaction and decrease the number of complaints made. This interpersonal skills workshop has been designed to develop the participants knowledge, skill, and confidence in the different styles of communication and the various scenarios they may face, for example breaking bad news. We address verbal, nonverbal and paraverbal communication and how all three need to work together, and complement each other to produce effortless, and effective communication. By the end of this workshop, you will have more confidence in your communication and how to navigate difficult conversations in this stressful and emotional environment. For example, anxious & protective parents, delivering terribly sad and life changing news, communicating effectively with children & young adults, dealing with angry, frustrated, concerned and frightened patients and family members.
Additional information

This course is only for International Medical Graduates i.e. those who have completed their primary medical degree in a country other than the UK.

Please see joining instructions in documents section.

VenueBlenheim House, Leeds  View details
Date & timeThursday 22 February 2024, 09:30 to 15:00
LecturerCharlotte Grundy  View details
Target audience

Mandatory: International Medical Graduate

Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims

The aim of this interactive workshop is to develop strong, effective communication skills to improve the patient / doctor relationship.

Objectives
  • Being able to successfully interact with a “difficult” patient.
  • Clearly communicate diagnosis and/or treatment options
  • Deliver a positive patient experience and a higher level of satisfaction.
  • Enhance patient compliance with medications or treatments.
  • Exhibit empathy for the patient/patient care
  • Gain a clear understanding of patient needs or medical issues.
  • Influence a patient to adopt healthy living or lifestyle changes.
  • Initiate a growing and trusting relationship.
  • Understand, and work with, cultural distinctions or attitudes.
  • Reduce stress levels and increase work satisfaction.
Learning outcomes

· Have an understanding and awareness of emotional intelliegnce.

· Confidently manage difficult conversations.

· Understand how to feel and show empathy.

· Technigues to develop active listening skills.

· Understand how seeing a different perspective can enable a more productive conversation and consultation