Listening to Understand: Exploring Polarisation and Difference of Opinion (FLP13JUL2022)

AvailabilityCourse has taken place
Language Prompts Power and Influence
Pre-Course FlyerTools for Polarisation & Difference
Zoom Meeting Details 13JUL22

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SubjectFuture Leaders Programme
DescriptionListening to understand and being able to change our perspective are fundamental skills for leadership. They are also key ingredients within teams for building an inclusive workplace. So how do we ‘listen to understand’? What skills help us remain open and curious? How do we avoid ‘groupthink’ and encourage independence of thinking? How do we create ‘brave’ spaces where colleagues feel free to express themselves, explore and change their perspective and show up authentically? How do we create a shame-free learning space where it feels ok to make a mistake? This half day workshop will aim to examine and find answers to these questions through personal reflection and pairs/small group work. It will draw on Nancy Kline’s work using non-interruption and a thinking environment to work with difference of opinion and polarisation. "Polarisation is a phenomenon not of disagreement, but of disconnection." -Nancy Kline
Additional information

Please note: This workshop will be hosted on Zoom. Once you have booked your place, the meeting link for this webinar will be available in the document section of this course. If the link is not available, it will be uploaded before the course. Please check this page for the meeting link before joining the course.

Please ensure you join from somewhere you feel able to participate fully, with both your video and sound on.

VenueVirtual (Zoom), - Virtual  View details
Date & timeWednesday 13 July 2022, 09:30 to 12:30
LecturerDr Susy Stirling  View details
Target audienceMandatory: Leadership Fellow
Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge

To deepen our ability to listen to understand

To practice ways of communicating curiosity and respect in the face of disagreement and difference


This workshop will use personal reflection and pairs/small group work to explore our ability to hear and respond to difference. Participant numbers are intentionally small to encourage safety, reflection and discussion.

Learning outcomes

To experience the impact of listening to understand

To recognise the difference between listening to reply and listening to understand

To understand the impact of polarised thinking

To explore how managing difference of perspective and opinion are leadership skills

To consider workplace culture and the place of discussion/debate in fostering inclusion