Building Skills in Assertiveness and saying "No" (FLP-VIRT-14OCT20)

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SubjectProfessional Skills
DescriptionThis development session will focus on addressing some key leadership challenges identified by the Leadership Fellows. During this interactive session, we will explore the concept of assertiveness, the difference between being assertive and other types of behaviour, and how to be more assertive in the workplace while still being 'yourself'. The session will help participants to deal with specific difficult situations at work and to manage difficult conversations. Some of the issues covered will include: recognising your own default patterns of behaviour and the impact of this increasing your options and choices in specific situations reflecting on your inner barriers to being more assertive tips and techniques for increasing your assertiveness (and putting this into practice) giving & receiving feedback constructively making requests in a difficult situation assertively finding ways to say 'No' confidently feeling more comfortable with disagreeing and giving your opinion
Additional information

This course is going to run virtually via Zoom, please ensure you register for a Zoom account before the start this can take up to 1 day to receive the registration link.

To view the instructions head to ‘my courses’, select the course title and you will see the documents section.

Please register via Zoom, using the link provided in the document, as far in advance as possible to prevent any delays in receiving the meeting link and password.

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Only those with a place booked via Maxcourse will receive their certificate after attendance of the webinar.

VenueOnline (Zoom), - Virtual  View details
Date & timeWednesday 14 October 2020, 10:00 to 17:00
LecturersKate Hampson & Richard Kay  View details
Target audience

Mandatory: z2**Please remove this profession.**

Course styleWorkshop
CateringNo catering
CPD points0.000
CostNo charge
Aims

Gaining a greater understanding of positive assertive behaviour and learning techniques for putting that into practise; for the benefit of productive working relationships as well as personal wellbeing.

Objectives
  • Defining what Assertiveness is, in relation to passiveness and aggressive behaviour
  • Personal reflection – specific situations
  • Identifying common themes
  • Exploring skills and strategies with coaching models
  • Forum theatre – identifying barriers and working together to find solutions
  • Individual practise and reflection
Learning outcomes

Delegates will develop a greater understanding of behaviours in order to objectively identify barriers within difficult conversations. They will be equipped with tools to help better position themselves for working through difficulties in order to achieve more win-win outcomes in workplace scenarios.