Staying out of trouble-Avoiding clinical negligence and complaints handling. (Sw15-07-17-01)
Availability | Course has taken place | ||
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Subject | Medico-legal / ethics | ||
Description | Staying out of trouble-Avoiding clinical negligence claims and the general dental council.The course is open to all members of the dental team and will cover law and ethics with complaint handling ,a general dental council recommended topic for continuing professional development. The speaker is Stephen Henderson Senior Denton-legal advisor at Dental Protection who also works part-time in general dental practice. | ||
Venue | The Gables Hotel, Gloucester - Gloucestershire View details | ||
Date & time | Friday 17 July 2015, 09:30 to 16:45 | ||
Lecturer | Mr Stephen Henderson View details | ||
Target audience | Recommended to all | ||
Development outcome | No development outcome | ||
Course style | Lecture | ||
Catering | Meal | ||
Core topic | Not a core topic | ||
CPD hours | 6:00 | ||
Cost | £45.00 | ||
Aims | 1- To update knowledge and understanding of the do's and don'ts of record keeping. 2- To understand the importance of correct and prompt complaint handling. 3- To realise the key areas of dental litigation. 4- The role of indemnity providers and the benefits of membership. | ||
Objectives | 1- Good record keeping is important for the provision of effective dental care. 2- Effective complaint resolution. 3- The expectation of the general dental council. 4- Complaint handling and resolution. | ||