Workshop 6: Dealing effectively with change (CPD-SHEF13SEP16)

Additional qualification details

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Please note that this is one of six workshops designed to ensure dentists and managers feel confident that they are managing their practices as efficiently and as effectively as possible.

Whilst each course stands alone, delegates may want to consider booking all six sessions. The full list of workshop dates are:

1. 10th November 2015 - Planning and the management role

2. 12th January 2016 - Communicating to lead your team

3. 8th March 2016 - Marketing, meeting patient requirements and quality

4. 10th May 2016 - Finance

5. 12th July 2016 - Managing the performance of your team

6. 13th September 2016 - Managing change effectively

Mandatory: Dental Hygienist (£15.00pp discount), or Dental Nurse (£15.00pp discount), or Dental Technician (£15.00pp discount), or Dental Therapist (£15.00pp discount), or Practice Manager (£15.00pp discount), or Receptionist/Administrator (£15.00pp discount), or Dentist

What a delegate can hope to take from the workshop

Understanding how to deal with change in the practice

An understanding of what constitutes change, the effects of change and how a manager needs to approach these. This is then applied to a dental practice, and how to ensure a positive impact on the team is understood.

To be able to review and create new goals and strategy

The importance of reviewing the organisation’s objectives and strategy and how to do this in a safe and controlled way to ensure buy-in and focus for the whole team. Implementing this revised strategy on a day to day basis and the role of ongoing review.

To develop own management and leadership style

The importance of understanding your own individual management and leadership style. To identify how this impacts the team and why styles might change over a period of time, as the manager, the team and the individuals develops.

To create an ongoing personal development plan

The process of creating and putting into effect a personal development plan which will ensure ongoing improvements as both a manager and a leader. Delegates will identify how this leads to increased motivation through personal development.

By the end of the course delegates will be able to:

• Understand how to deal with change in the practice
• Review and create new goals and strategy
• Develop own management and leadership style
• Create an ongoing personal development plan