Workshop 1: Planning for success and the role of the manager (DONC11NOV14)

AvailabilityCourse has taken place
SubjectPractice management
DescriptionThere are six one-day practical and interactive workshops covering the key management areas. The workshops are held every two months and you can attend the full series of six workshops, or simply attend individual days.
Additional information

Please note that this is one of six standalone workshops designed to ensure dentists and managers feel confident that they are managing their practices as efficiently and as effectively as possible.

The full list of workshop dates are:

1. 11th November 2014 - Planning and the management role

2. 13th January 2015 - Communicating to lead your team

3. 10th March 2014 - Marketing, meeting patient requirements and quality

4. 12th May 2014 - Finance

5. 7th July 2014 - Managing the performance of your team

6. 8th September 2015 - Managing change effectively

VenueDoncaster Royal Infirmary PG Centre, Doncaster  View details
Date & timeTuesday 11 November 2014, 09:30 to 17:00
LecturerMr John Shepherd  View details
Target audience

Mandatory: Dental Hygienist (£10.00pp discount), or Dental Nurse (£10.00pp discount), or Dental Technician (£10.00pp discount), or Dental Therapist (£10.00pp discount), or Practice Manager (£10.00pp discount), or Dentist

Course styleWorkshop
CategoryManagement course
CateringRefreshments and lunch
Development outcomeNo development outcome
CPD hours6:00
Cost£20.00 (subject to discounts, see Target audience above)
Aims

What a delegate can hope to take from the workshop

To be able to carry out an analysis of the organisation and its environment

By looking at what delegates are currently doing well and understanding what they do not do so well. Also start to find out what patients want from the practice and so the manager will be able to begin to formalise short and long-term plans.

How to devise a mission statement and some strategic objectives for an organisation

The manager will then start to identify how this overall plan for the practice can be structured into both a vision, in the form of mission statement, and some clear goals, in the form of strategic objectives. The use of SMART objectives and strategy versus tactics is explained.

Be able to prepare an implementation plan

The vision and goals can then be broken down further into the basics of an implementation plan which can then act as an immediate and structured approach to bringing improvement to the practice.

Devise how to communicate the plan and get buy-in from the practice team

In order for this structured approach to work, the vision and the goals must be clearly communicated to all levels of staff. The final part of this workshop will look at how this can be done to maximise the chances of understanding and buy-in from the team.

Objectives

By the end of the course delegates will be able to:

  • Carry out an analysis of the organisation and its environment
  • Create a mission statement and a strategic plan for an organisation
  • Take a strategy and break it down into a workable programme
  • Communicate and get buy-in from the practice team