Workshop 5: How to manage performance and get the most from your team (CPD-BRIG12APR17)

Additional qualification details

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Please note that this is one of six workshops designed to ensure dentists and managers feel confident that they are managing their practices as efficiently and as effectively as possible.

Whilst each course stands alone, delegates may want to consider booking all six sessions. The full list of workshop dates are:

11th May 2016 workshop 1 Planning for success & the role of the manager

13th July 2016 workshop 2 Communications to lead and engage your team

14th September 2016 workshop 3 Marketing, meeting the patient requirements and quality

16th November 2016 workshop 4 Making practice finance work

11th January 2017 workshop 5 How to manage performance and get the most from your team

15th March 2017 workshop 6 Dealing effectively with change

A PDF document is also attached above detailing a qualification that can also be taken in conjunction with the six workshops.

Mandatory: Dental Hygienist (£15.00pp discount), or Dental Nurse (£15.00pp discount), or Dental Technician (£15.00pp discount), or Dental Therapist (£15.00pp discount), or Practice Manager (£15.00pp discount), or Receptionist/Administrator (£15.00pp discount), or Dentist

What a delegate can hope to take from the workshop

To understand the benefits of taking an overall human resource management approach

An introduction to human resource management and how a longer-term approach can bring benefits to the practice. This will lead to an understanding of the key processes that should be in place for effective human resource management.

To feel confident in delegating and using other motivational techniques

The importance of delegation to both management and the team. A practical understanding of motivational theory and how and where this can be applied to ensure a high-performing team, including the role of learning and development.

To review and improve the practice appraisal system

The importance of appraisals are understood and the key elements identified. The fundamentals are then applied to the dental practice, to tailor and improve delegates’ appraisals systems to maximise their effectiveness.

To evaluate the effectiveness and efficiency of recruitment and selection in your practice

The process behind recruitment and selection in a practice and how it can be evaluated is explained. Each stage of the process is broken down to look at alternative approaches and evaluate the benefits of each approach to different types of dental practices.

By the end of the course delegates will be able to:

• Understand the benefits of taking an overall human resource management approach
• Feel confident in delegating and using other motivational techniques
• Review and improve the practice appraisal system
• Evaluate the effectiveness and efficiency of recruitment and selection in your practice